Such a very sad company that DOES NOT care about their employees - Senior Manager UKG Employee Review

1.0
23 Aug 2023
Recommend
CEO approval
Business outlook

Pros

If you can find a leader that use to be on the Ultimate Software side you are good with your leader. 100% benefits paid for now, Unlimited PTO.

Cons

I worked for Ultimate Software before it merged into Kronos creating UKG. To go from truly being one of the best companies I have ever worked for to one of the worst is an understatement. Leadership is being taken over by Kronos leaders and not all of them are bad but they all have an ADP feel and sadly, it is much worse than ADP ever was. When I was hired at Ultimate i was told they would never do lay offs. Well UKG has now done two rounds of layoffs and it is heartbreaking. They took away every perk imaginable and no one cares at all. This is one of the worse companies in my career but not because of what I went through at Ultimate, But what I have gone through as a UKG Employee. Kronos was handed a golden egg and they have done an outstanding job of making it rotten. When the CEO took over he said "I hope to keep the employee satisfaction at an all time high" Well, you have failed and failed miserably.

Explore other reviews about UKG

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great benefits, very nice people

Cons

very heavily AI focused recently

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

1
See reviews by: Helpful|Rating|Date|All