Great Company Crippled by Change Fatigue - Product Manager UKG Employee Review

3.0
17 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, diverse employee groups, and many avenues for growth and engagement.

Cons

Nearly 4 years have passed since the merger of Kronos and Ulitmate Software. While the organization has made strides in blending, there is still a clash of cultures between the work styles of the legacy employees. This is suffocating to the new employees and the politics at a leadership level can be insufferable. Over the last two years, there have been a series of layoffs across the organization that seem dissonant with the content coming out of Great Places to Work For, owned by UKG. Transition back to the office has been forced and inconsiderate of positions remote prior to the pandemic, a sad example of how UKG is clearly no longer either of the companies it used to be.

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UKG Response
2y
Thank you for leaving a thoughtful review and providing feedback on how we could reach 5 stars in the future. We’ll be sure to share your feedback with the appropriate team. We appreciate your experience as a U Krewer! Good luck in your next role!

Explore other reviews about UKG

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

2
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