Terrible Work Environment - Loan Processor UMortgage Employee Review

1.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Decent salary compared to a few other companies offering a loan processor position.

Cons

You live in fear of being fired everyday. They make that pretty clear. And there are certain higher ups that you're made to be scared of. They want people who will do as they say without ever standing up for themselves. They will throw a tantrum or try to get you fired if you do something they don't like, even if that thing is just you doing your job. The work environment is terrible, you're expected to work 9-10ish hours a day. Taking a full lunch break is not an option. You're encouraged to go along with mortgage fraud (especially if you work with UMortgage Springfield, which I believe is called UMortgage Local now). Lastly, they're all fake, they try to create a family environment but family doesn't fire you and when you ask why, tell you they'd discuss it with you over email, just to be completely ghosted AND refused payment for money earned from closing loans.

Explore other reviews about UMortgage

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Being surrounded by great Loan Officers really helps you grow. There is always something to learn and operations/loan officers are always willing to help.

Cons

Slightly unstructured but thats expected with a fast growing company

1
1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

zero pros. be thankful you do not work there. all the negative reviews on the company are true!!! RUN!!

Cons

everything you read on reddit is true about the company and the CEO. the CEO and senior management use the "sink or swim" mentality because they themselves don't know to properly manage people. there is also zero HR and the only time HR seems to exist is when they want to fire someone for no reason because they'd rather have high turnover than attempt to run like a true business. the CEO also uses their brother to do all their dirty work. avoid that man like the plague because he will pretend to be nice to you then have you fired in a blink of an eye. this company also uses your salary against you. they expect you to work outside of normal working hours and if you try to have a life outside of work, they remind you that you're paid X amount so they're allowed to treat you however they want. UMortgage is the definition of a toxic work environment.

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