The job is a lot, but you have a lovely support system. - Service Coordinator UPMC Employee Review

4.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

I have the best coworkers and they make working the job very enjoyable. You get to get out into the community and helping people in time of need is really fulfilling. It is a hybrid position, so you get to work from home when you are not out in the community.

Cons

his program just hit their 5 year mark, so there is a lot of high case loads, that has came down significantly, but they are still working out a lot of the kinks, so there is a lot of work to get done with not enough time in the day to finish everything. The job is constantly changing priorities and you need to be really flexible. Incentives are based on metrics.

Explore other reviews about UPMC

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

2.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

..its a job helps pay the bills but want to pivot out to something new I'm very lucky until that happens my Team is awesome to work with!

Cons

Hire Educators!! Healthcare education and systems are failing its employees since covid we need to pivot and get back to helping constantly educate. We have Covid taught Nurses and Doctors not meaning badly but there is a disconnect -not understanding what is common in your scope of practice and not "knowing" how to do something or waiting for someone else to take care is lazy and if you are too afraid to ask for help you please don't be in the medical field. Ohh stop giving so many "chances" to people that should be fired a long time ago and not keep them bc "we need staff"-it hurts everyone with that one person!

1
See reviews by: Helpful|Rating|Date|All