Outsourcing to India Employee Days are numbered - Customer Contact Manager US Foods Employee Review

1.0
14 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great Managers in Customer Contact

Cons

Poor Leadership from Directors Poor Communication from Directors. No clarity on the process and 0 Work-life balance. Sales is actually in charge. Customer service is treated very poorly and disrespectfully by Sales and there is no help from directors to have a professional working nvironment.

Explore other reviews about US Foods

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, management , team.

Cons

Complexity of sales. Work life balance.

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US Foods Response
3d
Thank you for taking the time to share your experience. We’re glad to hear that you have a positive experience with your leader at US Foods. As you know, we take great pride in supporting and training our leaders so they can offer their reports a rewarding experience.
3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

401k is good Benefits got more affordable

Cons

The biggest con is what must these big companies fail to focus on. Money. If to ask, even if you document measurable results ,that i spent a long time composing. You are told that other mechanics get the same or around the same pay. Then say no. Going the extra mile everyday, doesn't get you anything . Yes it's pay. We start a little better than market. But don't go up from there. Yes not right. Not we cannot get any overtime to make up for the lack of raise . It forces good mechanics out . Also they focus way to much on irrelevant things like dei etc .it should be the work you do not what you look like.

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