Disappointing Decline in a Once-Great Workplace - Anonymous employee USAble Life Employee Review

We’re genuinely sorry to hear that your experience at the end of your tenure did not meet your expectations. Feedback like yours is important—it helps us reflect, grow, and continue building a workplace where everyone feels valued and supported. While we acknowledge that transitions in leadership can bring challenges, we are committed to fostering a culture of trust, respect, and transparent communication. We understand that some employees may feel uncertain during times of change, and we actively work to ensure that all voices are heard and that all employees feel recognized and appreciated. At the same time, we’re encouraged by our most recent employee engagement score of 93%, which is 20 points above the U.S. benchmark and up 5 points from the previous score. This tells us that most of our team members feel positive about their work environment, and we’re proud of the progress we’ve made together. However, we also recognize that engagement scores don’t tell the whole story, and we are listening closely to all feedback—positive and critical alike. We remain committed to improving career development opportunities, enhancing communication across all levels, and creating a workplace where everyone can thrive. Thank you again for sharing your perspective.