Passionate people, but leadership and morale issues - Anonymous employee USO Employee Review

2.0
25 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are passionate about the mission. They show up every day ready to work and they’re all lovely people.

Cons

There has been a lack of leadership for many teams, which has made decisions hard. There has also been a lot of change across the organization this year. The morale and the culture are significantly down, unfortunately.

Explore other reviews about USO

5.0
20 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

I love the uso a lot

Cons

No cons I can think of

3.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- entire organization is oriented around the mission - people are empathetic and talented, with many hundreds of years of combined domain expertise - opportunity to serve our military in the way they need it most - a great work from home opportunity while it lasted

Cons

- new CEO is implementing ideas that benefit him more than anyone else - under our new leadership, the USO is implementing a return to office policy that is setting back the organization years - we're a global organization that needs to be distributed and already figured out how to be successful, so the CEO's strategy makes little sense. - he's actually asking people to relocate from all over the world to D.C. so people can use Teams to talk to each other from within the same office instead of from our homes. cool. he's about as out of touch as the current administration, so maybe it'll all work out. - beyond the CEO, things can be slow to move across the organization. process can get in the way of impact. - back to leadership: how exactly are you ensuring the success of the org for the next 85 years? we are killing support for the field without giving them additional resources. make it make sense.

1
See reviews by: Helpful|Rating|Date|All