Culture. 100% this is the driving issue behind a lot of bad stuff. They say they have values like integrity and humility. Don’t see it one bit. If you are American, your idea of integrity definitely does not match theirs. White and female? Good luck. You will be dealing with Indian men who are maybe 60 years behind American men when it comes to views and behavior towards women. Feels like everyone is always trying to sell you on something. Aggressive, rude, demeaning, and just chaotic for no good reason other than corporate functions must be a mess. I don’t know how this disaster stays in business. I don’t understand how it takes so many weeks to get your UST training when your client training happens right away. Lots of time wasted on getting login information correct because links don’t work or some other issue. Runs like a broken mom & pop shop instead of some glossy multinational corporation. I have heard plenty of nonsense about change and improvements over the years. Have yet to see it change for the better.