Management and recruiters do not share information between each other on a regular basis which in turn leads to confusion ranging from scheduling to hiring the contracted worker for the incorrect position.
Multiple recruiters generally have made rookie mistakes, for example calling a currently hired employee asking if they're interested in their own position or calling potential clients in middle of the night.
Management is unaware of what their workers actually do once contracted for another company besides what is on the paperwork.
Mandatory training for UST has been required at the same time as the contracted work schedule if it's full time, forcing conflict or a vacation day off to be used.
There have been cases of difficulty providing a timely paycheck without issue.
From what I understand the company has been called "UST Global" previously, and are now simply rebranding to "UST", there has been some confusion between a few employees on which to call it as or if UST Global is simply anywhere outside of the Americas. (UST Global has it's own insightful reviews when searched online.)
Employees are expected to perform duties that are not stated on their agreed contract, over time the amount of duties has increased for some employees to cover for missing coworker's duties without an increase in salary.
Beware any contracted workplace that has the right to fire someone at will that you don't trust.
Long time coworkers have stated that it's very rare to be promoted or move up in UST or get substantial raises in salary even after working for longer than ten years.
As with some other companies during the pandemic, unfortunately there have been moments of deceit that employees have noticed when hiring contracted workers regarding remote work.
This review is not to dissuade someone from a position at UST, just make sure as with any company to do your research, know your rights as well as your contract and to not ignore red flags.
