So sad - Customer Service UScellular Employee Review

1.0
30 Dec 2013
Recommend
CEO approval
Business outlook

Pros

The people, used to live by the DO (Dynamic Organization)

Cons

Identity crisis. It needs to go back to having the worlds best customer service, which it did at one time, to now instead having chaos, confusion, frustration, and no job security.

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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