Customer Service Rep-Call Center - Customer Service Representative UScellular Employee Review

2.0
10 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Most of the people were friendly and helpful but the management was terrible. The management beleived either you provide service their way or you weren't going to have a job! Even if you were being reconized for outstanding customer service

Cons

the management and also the way you had to request off for things such as doc. appts., vacation or personal days...why give them if you cant use them when you need or want too?

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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