Good Call Center Experience - Customer Service Representative Ubique Group Employee Review

3.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Decent base pay and commissions, particularly for people without a college degree. Good benefits. Good resume` experience. Great co-workers, for the most part.

Cons

Upper management disconnect with people working in trenches. Middle management fear of speaking up regarding company issues that adversely affect working departments. Managers are too afraid of losing their jobs. Also somewhat of a street wise, quasi bullying approach to subordinates is evident. Not sure if this is due to fear of job threat, result of stress, or just generally overblown egos trying to maintain themselves. Training is almost non-existent, but co-workers are good to help out. Supervision is OK if the day is going well for them; otherwise, forget asking a question.

Explore other reviews about Ubique Group

5.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Sometimes in a remote role you can feel like you are in a silo. That is not the case here. The sales teams can be thousands of miles apart but we are constantly communicating and never feel like we are a team of one.

Cons

I don't have any significant con.

4.0
27 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Benefits Remote Family Oriented Engaging

Cons

Systems errors, changes while working live.

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