extremely unprofessional management. - Cashier/Task Associate Ulta Beauty Employee Review

1.0
28 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Great discount! Learned alot about how to run a store and whats necessary.

Cons

Management talks bad about the employees for no good reason. My manager openly screamed at the top of her lungs at me in front of a fellow employee over HER making me get out of work late because she was ignoring me for a half an hour after my shift had ended. All management openly makes fun of the customers. Customers are looked at as an annoyance instead of a respectable guest. Employees are treated extremely unprofessionally and anyone not in management is severly under paid along with only given about 10 hours a week.The only way to get promoted is to suck up to the rude management, and only if they like you on a personal level(has nothing to do with job performance). I worked for ulta for a year exactly and I only resigned because I was being treated so unfairly I would go home crying my eyes out 9 out of 10 times I left work. Working at ulta is a popularity contest and I wouldn't suggest working there unless your prepared to deal with catty women whom quickly seperate themselves into clicks just like a high school. I have much more I could say but it looks like I am running out of room on here! Please take my advice on this, and get to know management before accepting a job offer. Ulta is a great place to work, but the people are awful.

Explore other reviews about Ulta Beauty

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work within the hours I need. It’s a good working atmosphere working with products I love.

Cons

Corporate doesn’t communicate thoroughly with each store. (Specifically on some experiences at events at certain stores)

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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