Extremely high expectations, low resources to be successful. Huge discrepancy, makes it hard to succeed. - Associate Manager Ulta Beauty Employee Review

1.0
25 Aug 2014
Recommend
CEO approval
Business outlook

Pros

The occasional gratis (aka free products for brand training).

Cons

Little to no payroll. Just enough hours for your management team to be cashiers and run a sales floor and complete numerous other tasks, while trying to provide outstanding customer service. Lack of training/development to ensure you are successful. Most store managers are extremely lazy and expect their teams to run their stores. Compensation could definitely be better, they tempt you with a chance to bonus (it rarely happens). Never received a raise. As a manager you are held responsible for a lot (to run a store), however, you are not given the time or proper training to be successful.

Explore other reviews about Ulta Beauty

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Lovely people to work with

Cons

Credit card signs ups at register

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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