Worst Experience of my Life - Waste of Precious Time! - General Manager Ulta Beauty Employee Review

1.0
26 Feb 2011
Recommend
CEO approval
Business outlook

Pros

My associates were the best people to work with - would bend over backwards to get the job done!1

Cons

Downside of working at Ulta -- How many words/letters am you allowed? It could go on and on but in a nutshell it was the worst experience of my life!! If you are considering working at Ulta - it really is as bad as everyone says on this site. Upper management is totally out of touch at store level - including the DM. GM's are a salaried position so do not expect to work less than 10 hours a day or even get 2 days off a week!! Communication is pitiful. Workload is unbelievable not just for the GM but for everyone! No matter how much you do or how hard you work the DM is will tell you that you are not doing enough. Had the best audit, inventory and customer service scores in the district - but still wasn't doing enough. Go figure. If your are seriously thinking about working for Ulta -- read the reviews - they are true. Unfortunately.

Explore other reviews about Ulta Beauty

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Lovely people to work with

Cons

Credit card signs ups at register

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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