Account Executive - Account Executive Ultra Mobile Employee Review

1.0
19 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Ultra Mobile has great medical benefits. Also, will have the chance to meet amazing retailers, some will treat you like family.

Cons

Ultra Mobile is definitely that company that allows managers to bully and harass employees as they please. Managers will micromanage, threaten, bully and make fun of employees for everything or nothing at all. There is no respect for religion, sexuality or background, even though they describe themselves as a diverse start up. They do have HR team which are not there to help with the bullying or harassment. When you agree to take the position they will paint a picture of what you need to do, that in no way compares to your actual duties . You will be their account manager, merchandiser, tech support, carpenter and their gopher. They have no balance between life and work because they expect for you to be on call 24/7 . They offer unlimited vacation days which will rarely be approved. Your car will become their storage space and will become theirs instead of yours. Your strengths will not be used because they expect you to be a robot . Their bonus structure will rarely be attainable because they will change it faster than you can reach a goal. One thing that you can learn from this is how not to treat people and how not to allow people to treat you.

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Ultra Mobile Response
6y
Thanks for taking the time to leave us a review, much appreciated to let us know of your concerns and challenges. At Ultra Mobile, we strive to come together as a family to serve not only our customers but the community, retailers, and employees. We promote a positive, supporting, collaborative environment where everyone can contribute and everyone is heard. Any case of harassment and bullying reported would not be taken lightly and we would address that immediately. Thank you for the feedback and contribution.

Explore other reviews about Ultra Mobile

5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance, great people, good benefits.

Cons

No room to grow. Unlimited PTO is offered, but not always practicallu usable.

4.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The company culture is excellent, with a supportive and friendly environment. The benefits and compensation are okay and competitive. Leadership has a clear vision for the company as a whole.

Cons

My direct supervisor lacked the necessary experience for a managerial role and was more suited to an individual contributor position. This created challenges with professional development and team guidance. My performance review was negatively impacted by an approved vacation, which felt unjustified and disconnected from my actual work performance. Projects were scarce, and there was a general lack of engaging, meaningful work. Business teams did not actively collaborate or engage with my team, which limited opportunities to contribute to key initiatives.

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