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      UniFirst

      Engaged employer

      UniFirst reviews

      Customer Service Rep - Customer Service Representative UniFirst Employee Review

      3.0
      8 Oct 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked with a good group of people at the Rossville, GA location.

      Cons

      CSR's at UniFirst have A LOT of responsibilities. The pay was low, we had lack of training, and a lack of management. I didn't get a 90 day review or raise like I was told during my interview. Management is not very supportive of employees having personal needs, time off, etc. And unwilling to let you make up time.

      Explore other reviews about UniFirst

      5.0
      14 Jun 2026
      Sales consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance, opportunities for large commission

      Cons

      Contractual sales, Being bought out

      avatar
      UniFirst Response
      3w
      Thank you for your feedback. We look forward to having you continue to grow with us!
      4.0
      3 Jul 2026
      Cdr customer development
      Recommend
      CEO approval
      Business outlook

      Pros

      Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

      Cons

      The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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