Employees and Customers Experienced a Hostile Work Environment - Customer Service Representative Union Bank Employee Review

1.0
4 May 2011
Recommend
CEO approval
Business outlook

Pros

Union offers full benefits for part time employment. They also have a good CSR training program. People in the training program in Yorba Linda were very helpful.

Cons

Big Bear Lake Office use to be an excellent place to bank and work when they had long term people from the local community giving friendly customer service. Open conversation in the bank and in this tiny community watched while Management Terminated more than a dozen long term employees and other employees quit in frustration over a 18 month period. There's only 18 positions at this branch. Management at this branch replaced these positions with personal and family friends.....who had little or no banking or financial back ground. Even today 5/4/2011 word of mouth is destroying what ever reputation Union Bank had in this highly visible, small community.

Explore other reviews about Union Bank

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and good benefits. Management is experience

Cons

Antiquated system software. They do things in a very old school way.

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