A Great Company That is Going Through Very Hard Times - Operations Specialist Unite Us Employee Review

4.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They have supportive teammates and room for career development. Also, they have great benefits. The jobs are remote, so you won't have to worry about where you live or commuting.

Cons

They are going through hard times and have had to make a lot of layoffs.

Explore other reviews about Unite Us

5.0
5 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- work life balance - pay

Cons

- changing priorities - recent attrition

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Good benefits - Consistent hours - Kind people on teams

Cons

- Many random layoffs and poor communication about them. 80% of technical support team was laid off in January when conversation and issue volume was at an all time high - Leadership constantly changing and not clear with direction of company - Company seems to be going downhill fast with high rate of customer churn, surviving off of government grants currently - Pay not adequately increased with increased responsibilities - Hard work not rewarded with career growth, junior team members promoted before senior ones

4
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