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      Universal Studios

      Part of NBCUniversal

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      Universal Studios reviews

      Learning Experience - Admission Host/Guest Services Universal Studios Employee Review

      3.0
      22 Jan 2014
      Admission host/guest services
      Recommend
      CEO approval
      Business outlook

      Pros

      A great place to learn the importance of customer service. They didn't teach me how to be nice to guests, I learned on my own.

      Cons

      Hours are hard to come by in the off-peak season since hours are distributed based on seniority. If you're new, you can expect 2 shifts a month from January-April.

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      5.0
      7 Jun 2026
      Attractions attendant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

      Cons

      Pay is not the best at the start but gets better the longer you stay

      3.0
      25 Jun 2026
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Free park access if that’s what you or your family like to do regularly.

      Cons

      Very large and slow moving organization that has an odd promotion/performance review process. This is a place where people come to work 9-5, take hour lunches, and place the corporate process of staying 10+ years hoping for a promotion opportunity and not work hard.

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