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Universal Studios

Part of NBCUniversal

Is this your company?

Ticket Selling felt like used car salesman. You try to make people pay top dollar prices for a mediocre experience. - Anonymous employee Universal Studios Employee Review

4.0
10 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved Halloween Horror Nights and riding Jurassic Park, the Mummy, and Transformers. In other words, the perks was free admission and seeing development in the park. Grinchmas was also very nice.

Cons

Sloppy upper management. Top dogs do not care about how tangled the system is. Takes too long to make improvements. Non-innovative ideas hurt creative teams throughout park (heard the same grievances from different departments). As far as immediate management, the Front Gate had a great team that did their best for what they had. Even if their task was to run around in circles before getting anything done (quite literally when they had the Annual Pass Center), they did so with enthusiasm and as a group. I was not in management so do not try and find out who called you out on it.

Explore other reviews about Universal Studios

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free park access if that’s what you or your family like to do regularly.

Cons

Very large and slow moving organization that has an odd promotion/performance review process. This is a place where people come to work 9-5, take hour lunches, and place the corporate process of staying 10+ years hoping for a promotion opportunity and not work hard.

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