employer cover photo
employer logo
employer logo

Universal Studios

Part of NBCUniversal

Is this your company?

Equipment and Technology, but ultimately Event operations has failed its workers. - Equipment and technology specialist Universal Studios Employee Review

2.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

New experiences, customer servicing, many benefits, possibly the nicest atmosphere for coworkers within your level.

Cons

(LET ME PREFACE THIS: EVENT OPERATIONS/ENTRANCE OPS/EQUIPMENT & TECHNOLOGY SPECIFICALLY) Horrid leadership overran by "friend of a friend" style of progressing in the company. Very by the books in policies, but in a way that can jeopardise your job position. Exceptionally inconsistent despite its constant emphasis to be upholding it's policies and practices. Paperwork submitted for things like disabilities, workers comp, or accommodation can simply go missing without any follow up. A "Look down upon" atmosphere within the leadership towards Event guides, and E&T attendants. Possibly the most egregious decision making for a company bar none. A point system styled system for attendance, HOWEVER while they state its "for your use" you can and probably will find yourself at lower and lower points due to simply life not caring about some kind of points that refund monthly from the date the attendance incident happens.

Explore other reviews about Universal Studios

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Free tickets, coworkers are fun,

Cons

Management may be dodgy and manipulating

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

See reviews by: Helpful|Rating|Date|All