Unprofessional Leadership and Privacy Concerns - Servicing Representative Unlock Employee Review

Thank you for your review. We appreciate the feedback. We require our leaders to attend regular training and are always looking for new ways to develop our teams. If our team members feel there is "micro management & favoritism" in any way, we encourage them to communicate that through their chain of command, or directly to People Ops right away. We continue to foster our open door approach and encourage our team to use it, which they do. It's how we learn from them and work to get better. We are very willing to listen and course correct, as appropriate. Also, employers have the ability to respond to reviews and clarify information that may be posted. We are aware that employees may have their unfavorable opinions about the organization that cannot be changed, but we're also aware that we are genuinely working on being better every day and working to create a great work environment. You're encouraged to reach out to me to discuss your concerns at any time and you will be heard. heather.bailey@unlock.com .Thank you.