Great amenities but tough job in collections - Collections Specialist Upgrade Employee Review

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great amenities like snacks and stuff

Cons

Collections is a soul crushing job

Explore other reviews about Upgrade

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with a wide suite of products to offer.

Cons

No negatives at this time

1.0
30 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Internal growth opportunities (initially) and a strong focus on engagement

Cons

Senior leaders lack transparency. They have been running the business like it’s Disneyland for years and now they’re cleaning house. Laying off hard working and high performing people based on politics and who they like. On top of that, they keep saying there are no layoffs happening. Just lying through their teeth.

1
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