Toxic Workplace and High Turnover - Supervisor Upgrade Employee Review

1.0
23 Dec 2020
Recommend
CEO approval
Business outlook

Pros

- Snacks, all the unhealthy Costco snacks you can eat! Managers are encouraged to bring employees snacks so they never have to leave their seats.

Cons

Whenever I bring up my concerns to management I get the same generic answer about this being a "startup culture" or "growing pains" or "scaling problems" There are many startup companies that hire and retain experienced employees all while promoting a healthy workplace. No one will admit that finding and keeping experienced employees is the main problem at Upgrade. Leadership is awful at best and turnover rates are much much higher than average. - CEO has a history of defrauding investors. Read about it here - https://www.sec.gov/news/press-release/2018-223 - Harassment is allowed and a great tool to meet our unrealistic numbers. Shaming, blaming and singling out employees from their team are all allowed. This is the very definition of a hostel workplace. - Over the years leadership keeps getting younger and less experienced as the company grows. This is a good indicator of how messed up things have become at Upgrade. People with experience won't stay long, or will avoid this company altogether, leaving the young and ignorant to lead the way.

Explore other reviews about Upgrade

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with a wide suite of products to offer.

Cons

No negatives at this time

1.0
30 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Internal growth opportunities (initially) and a strong focus on engagement

Cons

Senior leaders lack transparency. They have been running the business like it’s Disneyland for years and now they’re cleaning house. Laying off hard working and high performing people based on politics and who they like. On top of that, they keep saying there are no layoffs happening. Just lying through their teeth.

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