If you are terrible in one department you can get a promotion especially if you are Hispanic or have a military backgrou - Anonymous employee Upper Lake Processing Services Employee Review

We are so sorry that you had a negative experience with Upper Lake. We have done some restructuring in the the management and human resources departments in the last year, and we are excited to be more present and available to the employees in the call center. Upper Lake does have a zero tolerance policy for "lying" or "cheating" accounts. Our customers are very important to us, and the livelihood of our company. We would never continue to employ anyone who believes otherwise. If you have any other suggestions to make Upper Lake a better place to work, please reach out to me directly at bharris@upperlakeps.com