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      Upstream Rehabilitation

      Engaged employer

      Upstream Rehabilitation reviews

      Great Values Lost to Greed - Anonymous employee Upstream Rehabilitation Employee Review

      2.0
      3 Nov 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      No micromanaging, approachable leadership, laid back corporate atmosphere.

      Cons

      Upstream was once a great company to work for, but the new CEO is entirely too focused on expansion while at the same time implementing a corporate hiring freeze. The workload is growing extremely quickly with opening of clinics and acquisition of other companies, and they are not hiring the staff needed to support the work. Employees at the corporate level (legal, accounting, business licensing, accounts payable etc) are saddled with workloads that are not sustainable while the company continues to expand and grow entirely too top-heavy. The general opinion is that CEO and top management are gaining wealth while support staff struggle to stay afloat and hardly ever see raises.

      avatar
      Upstream Rehabilitation Response
      3y
      Thank you for sharing input from your experience at Upstream Rehabilitation. We are committed to providing a positive, respectful, and fair work environment for our associates and set a vision for ourselves to be the employer of choice. We assure you that we are actively seeking to grow our team at all company levels. Your feedback is important to us. If you would like to share more, need support, or learn about our recruitment efforts, you can contact us for a confidential exchange via email at hrteam@zohosupport.com. Thank you!

      Explore other reviews about Upstream Rehabilitation

      5.0
      30 Oct 2025
      Office coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      Management is always changing which affects everything else

      avatar
      Upstream Rehabilitation Response
      6mo
      Thank you for sharing your feedback. We’re glad you enjoyed being part of our team. We also hear your concerns about management changes and understand how that can affect the workplace. Your input is valuable as we work to provide a more consistent and positive experience for our associates. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We wish you the best in your future endeavors.
      2.0
      21 May 2026
      Physical therapist assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

      Cons

      The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

      avatar
      Upstream Rehabilitation Response
      2w
      Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.
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