Not great. - UX Designer UserTesting Employee Review

2.0
12 Jan 2022
Recommend
CEO approval
Business outlook

Pros

A lot of nice people! But they tend to move on.

Cons

The general vibe of the company is quite superficial. Though people are nice, the qualitative bar isn't incredibly high, which can be frustrating. Some personnel further up in the hierarchy sometimes seem to care more about having it their way than the right way.

Explore other reviews about UserTesting

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Really easy to get paid and find gigs

Cons

Screeners can be tough sometimes

4.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New leadership team that cares about people and creating a positive winning environment There is an opportunity to learn new things including AI to contribute to positive impact. Human insight will be increasingly more important as we move to an AI influenced world.

Cons

There are small pockets of people who have unrealistic expectations about who should fix problems or issues. We all own our culture and it is not going to be “like it used to be.” There is a lot of change in SaaS companies as a whole. We are not immune. I am hopeful because we have smart leaders who care about the people, not just the company or their own interests.

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