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      UserTesting

      Engaged employer

      UserTesting reviews

      Fast Paced. Top Notch Company Culture. Processes change frequently - Customer Support Specialist UserTesting Employee Review

      4.0
      9 Sept 2024
      Customer support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Clear map of career growth methods Supervisors and Managers stay close and transparent Job perks/Remote work

      Cons

      Fast paced (sometimes disorganized) Some roles are location specific (affects career growth)

      Explore other reviews about UserTesting

      5.0
      5 May 2026
      Software tester
      Recommend
      CEO approval
      Business outlook

      Pros

      Really easy to get paid and find gigs

      Cons

      Screeners can be tough sometimes

      4.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

      Cons

      -- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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