Still happy after 17 years employment - Staff Engagement Officer Utilize Employee Review

5.0
23 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great office environment, lots of open space to encourage collaborative working. Friendly workforce. Perks include Private healthcare, hybrid working, remote working fund, car share scheme, ample fresh fruit delivery in the office every week, nice coffee machines! Monthly team lunches in the office and quarterly team-social budgets. Sustainability is quickly becoming a second language here. 10x Training and Development days a year to focus on personal growth. 2x Community and Fundraising days a year, giving me an opportunity to work with a charitable cause and make a difference.

Cons

Not enough women in the business

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Utilize Response
1y
Thank you so much for sharing your experience with us. We are thrilled to hear that you have been happy at Utilize for over 17 years and find the office environment, perks, and team culture positive. We are delighted that you appreciate the efforts we put into sustainability and personal development and the opportunities to give back to the community. We also appreciate your honesty about the areas where we can improve. We recognize the importance of having a diverse workforce and are always actively working to attract and retain more women in our industry. In fact, we are excited to share that we recently employed not one but two female engineers 🥳so we're definitely getting there and will continue to keep the momentum going.

Explore other reviews about Utilize

3.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Cons

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

decent office, one free lunch per month.

Cons

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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