Not great - Kennel Technician VCA Employee Review

2.0
6 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Helping pets/ working with pets

Cons

Horrible culture and people. Not safe for pets either

avatar
VCA Response
11mo
Thank you for sharing your thoughts. At VCA, we take great pride in the compassionate care we provide to every pet that comes through our doors, and we’re truly sorry to hear that your experience didn’t reflect that. We’d appreciate the opportunity to better understand what you experienced. If you’re open to sharing more, we’d welcome a conversation so we can continue working toward the best possible environment for both our teams and the pets we serve: Shareyourexperience@vca.com Thank you again for your feedback.

Explore other reviews about VCA

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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