Questioning the authenticity of the other reviews here... - Client Services VERB Interactive Employee Review

2.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- exposure to digital projects and marketing strategy - cool clients in the hospitality industry - lower level employees are mostly good to work with

Cons

- incredibly disorganized - no training, mentorship, or feedback - leadership will take over projects without communicating to the people actually working on the project which creates confusion for the client and the team - leadership has zero trust in each other and the team - clients never get told no or have realistic expectations set, so the team has to run themselves into the ground to meet deadlines that make no sense - project management department lives in its own world, nobody follows process - resource planning makes no sense, its like working with 200 contractors. every team has its own way of working. - very little information sharing and account handoffs are nonexistent - leadership egos are fragile and the only way to get their approval is by joining in on their toxic behaviours (finger pointing at lower level employees) - leadership will not share info with the team and then be annoyed that the team doesn't know exactly what's going on - several account managers are highly qualified and have been at the company for years and told they cant get promoted, then they hire account directors that don't know what they're doing - if you're not in the office or friends with the company favourites you will feel excluded and get less opportunity and information shared with you

Explore other reviews about VERB Interactive

5.0
6 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Love the option to work from home, but still interact regularly with the team. Lot's of autonomy and schedule flexibility with a supportive culture.

Cons

Pay is so so. Being publicly traded creates some stressors and challenges...and sometimes short-sided decisions.

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VERB Interactive Response
3y
Thanks for the positive review, but VERB has never had a VP of Sales, nor are we publicly traded. We appreciate the love though.
1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Good amount of sick time

Cons

Instability Low retention Expected to work overtime, no promotion, no overtime I’m expected to respond during the weekend and when I have a day off during the week. Low pay Unreliable management Unclear path for growth Discouraging and demotivating environment Toxic environment because of upper management and their passive aggressive way of dealing with employees. Employees not valued considering the amount of work I put in. I find it difficult to believe the other reviews written about the company; it’s like we work for 2 different companies.

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