Split shifts twice a day mean no time for breakfast with family or dinner. You're constantly working and having to defend yourself when clients become aggressive. Other teams act as if they have authority over you, and there's no real communication anywhere in the organization. We've had three layoffs in a year, bonuses have been cancelled, and you're constantly fearful for your job security. There are no incentives, no work-life balance, no benefits, no sick days, and no stability. They keep telling you it's a unicorn job, but it's not. Amazing people work here, but they are all underpaid and depressed.