7y
We apologize for the negative experience you've had with us. We understand that this type of job can be very demanding and requires a level of emotional investment that many find draining. It is with regret that we acknowledge the occasional technical troubles our teaching software encounters, but as an in-house product, we greatly value feedback like yours to help polish its performance in our continuous updates. Feedback is something we value greatly, and we are sorry to hear you did not feel your input or teaching contribution was appreciated. We have already taken strides to improve the standard of our courseware based on suggestions from teachers, students, and parents. Many opportunities for professional growth have also become available in the past year with our company expansion, although the high calibre of candidates often make applications competitive (an unfortunate fact, but one that also inspires us as it reflects positively on the quality of you, our teaching team). To address your final concerns, we are proud to confirm that our teaching pay is among the higher teaching rates in the online ESL industry. As for time off, we function on a semester-long schedule much like brick and mortar schools, it does mean that leave requests must be made at appropriate times according to our yearly calendar. We are sorry that you did not have a more rewarding time with us, and we hope you have better luck finding a career that is more suited to your needs.