There’s benefits to VOYA but it was just a very unsociable environment - Anonymous VOYA (Ireland) Employee Review

3.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Discounts on products for gifts, access to EAP as needed, free vaccine, flexible hours upon request, complimentary tap water, few decent staff members and you can even interact with lovely customers via email.

Cons

I just felt the office environment in VOYA was pretty isolating like when everyone was only just doing their own thing, there was just no teamwork spirit and you’re just left to your own devices as your other colleagues wouldn’t be able to help you (not their fault as they aren’t trained on VOYA’s delivery system), especially if the other person in your department who knew the most was unavailable. While I understand everyone has their own responsibilities, this lack of support led to confusion and misunderstandings about how to do things correctly. I suppose it didn’t help that there was a big gap between remote and on-site colleagues. There was just a lack of communication. There were also times when I felt alone during lunchtime.

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VOYA (Ireland) Response
3mo
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from both current and former team members, as it helps us continue to improve the employee experience at VOYA. We’re pleased to hear that you valued some of the benefits available, such as product discounts, access to the Employee Assistance Programme, flexible working where possible, and the opportunity to interact with our customers. It’s also lovely to hear your positive mention of some of the team. At VOYA, teamwork and collaboration are something we place a strong emphasis on and consistently score very highly in our internal engagement feedback. We aim to create an environment where colleagues support one another, share knowledge and work together across departments. We’re therefore sorry to hear that this was not your personal experience during your time with us. As a growing company with both on-site and remote colleagues, we are continuously working to strengthen communication and cross-department collaboration. Your feedback around training on systems, knowledge sharing between teams, and creating opportunities for more interaction is appreciated and aligns with many of the initiatives we continue to develop internally. We are also always looking for ways to bring teams together through projects, collaboration and company activities, and we value suggestions that support this goal. Thank you again for taking the time to share your thoughts and we wish you the very best in your future endeavours.

Explore other reviews about VOYA (Ireland)

5.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

VOYA is a great place to work in an admin role. The managers do a really good job — they listen, are approachable, and genuinely supportive. The company has a positive atmosphere where you feel valued, and the work is interesting and varied. There’s also a strong sense of teamwork and opportunities to grow if you work hard.

Cons

with any small team, sometimes one person’s approach or attitude can have an impact on others. That said, management is proactive and supportive in addressing issues, which helps keep things balanced.

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VOYA (Ireland) Response
3mo
Thank you so much for taking the time to share your feedback — we really appreciate it. 😊 We’re delighted to hear that you’ve had a positive experience working at VOYA and that you feel supported by the management team. Creating a workplace where people feel valued, listened to and part of a strong team is something we care deeply about, so it’s great to know that this is coming through in your experience. Thank you also for your thoughtful comments about the realities of working in a smaller team. We agree that open communication and support are important in maintaining a positive and balanced environment, and we’re glad to hear that this has been reflected in your experience. And we love the suggestion about another fun team outing (its planned) — Thanks again for your feedback and for being part of the VOYA team.
4.0
1 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Friendly team and owners, always made to feel welcome and have your ideas listened to.

Cons

Fast growing company so some fire fighting from time to time but nothing dreadful.

1
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VOYA (Ireland) Response
3mo
Thank you for taking the time to share your feedback — we really appreciate it. 😊 We’re delighted to hear that you felt welcomed by the team and owners, and that you felt comfortable sharing your ideas. Creating an open and supportive environment where people feel listened to is very important to us. As a growing company, things can occasionally move quickly, but we’re glad to hear that overall your experience was positive. Thanks again for your feedback and for being part of the VOYA journey.
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