Pros
- Senior management and many of the tenured staff are very friendly and nurturing if you take the initiative to build the relationship with them. - Lots of training and advice is provided. If you demonstrate a willingness to learn, management will be even more eager and invested in your success. - Management invests a great deal of time and effort to ensuring that the company culture is positive and friendly. - Not too much politics between colleagues. The sales environment is structured in a way that is supportive between colleagues. - You reap what you sow in this job. Success is a combination of both hard work and creativity, but hard work is most important. - Very competitive commission structure.
Cons
- Very face-paced metric-driven environment + long hours. There is often an expectation and pressure to work overtime. - Sales environments can get very busy at times. Some of my newer colleagues felt intimidated approaching their more tenured colleagues or managers because of it, and often stayed silent when they should have ask for help. It's not a job for the faint of heart. - There was a lot of pressure to achieve your call metrics, which included clients picking-up the phone/answering marketing emails, and having meaningful conversations that could eventually lead to a sale. However, these call lists were often incomplete or outdated. Poor call list = less likelihood of reaching the right prospect and getting a meaningful response = not achieving your metrics. An easy solution for someone with a bit of initiative would be to research/update these call lists themselves by finding the correct contacts via LinkedIn. However, spending too much time updating call lists instead of making actual calls was frowned upon during working hours. It was a bit of a Catch-22, as the only appropriate time to do this was by working overtime during off-hours, which I usually didn't have time for with work-life balance getting in the way. This alienated me from my work a bit, as I often felt pressured to make calls to unlikely prospects just to keep up with my dials metrics, instead of using that time more effectively (in my opinion).
