Vail Resorts oversells the "experience of a lifetime" and underdelivers in every aspect along the way. - Ski and Car Valet, Private Club Vail Resorts Employee Review

2.0
3 Feb 2014
Recommend
CEO approval
Business outlook

Pros

1) Ski pass. With this ski pass you will get 20% off all Vail Resorts owned businesses in the Vail/Beaver Creek area. some products and services are limited to the employee or not discounted because of demand. 2) No matter how incompitent you are...if you stay with this dysfunctinal company long enough...you will become a manager at some level, somewhere, regardless of performance, experience, communication skills, ect.

Cons

long hours. poor pay. poor trainning. harrasment. aminities for employees. Communication on all levels. ECO bus system (operated by the town of Vail and not VR) the ECO bus system is a disaster. You can count on one-hour commutes each way to-and-from Vail. (5-10 mile range) -most times you are standing throughout the bus ride in very tight quarters becasue of limited bus time offerings. mid-level managment at every VR operated establishment. *80% of Vail Village, Lionshead Village & Golden Peak is monopolized by VR and some are even run under parent company names to distort this truth. This includes but is not limited to: Hotels, Food, Valet, rental shops, fashion, on/off mountain activities. interview process: the more appealing you are as the employee the more lies they will feed you to aquire you at the VR discounted rate. -the perks offered (and some are okay) are not worth it once you realize what you signed up for...this happens about three weeks after you are hired and realize the mess you're locked in for over the next few winter months. Educated, Qualified, Experienced, High-Performing Professional: AKA what could be Vails saving grace, it's growth and future...the people who make it run- Its brightest employees are not retained do due 1) budget restrictions 2) they know better than to sign up for another disaster season 3)underpaying full-time job (very limited) with no ability to change anything. Working for this company for any reason other than to stuff the resume while in town enjoying as many seasons as you desire would be an avoidable mistake. -To those professionals seeking a future with VR...Don't. come enjoy as many season as you can handle and then pursue the career you yearn for. No tipping jobs...Vails private ski clubs, six in Vail. also, some in Beaver Creek. Low-end entry: $10,000. High end-entry: $300,000. If you agree to work at one of the VR ski clubs you are signing up to slave for your managers and members @ no more than $12.50 per HR. and receiving no tips for a 100% service oriented job. Jobs with these requirements pay between $20-$40 in average cities with tips involved. Vail has a monopoly on the town. You do a poor job for them...you will have a tought time getting another job in town. Working hard for this company has no reward, no great future and if you stay for long you will secure a place on the underachieved wall of Vail. This towns service industry is a joke and needs to be infused with real talent from experienced professionals in the industry.

Explore other reviews about Vail Resorts

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great fun job with good people

Cons

No real room for growth

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

3
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