Arrogance and incompetence dispensing fear and intimidation - Valet Wasteband Valet Living Employee Review

1.0
4 Mar 2013
Recommend
CEO approval
Business outlook

Pros

A short list that is becoming shorter every day. -Nice laptop -Company issued iPhone -Decent benefits program -So so 401K program

Cons

The company just announced their goal of becoming an employer of choice. I wonder if that's intended for current employees or just future one's? Corporate management is practically non-existent in operations. Directors, RM's (formerly), and supervisors who are in love with their business acumen and skills (despite the appalling lack thereof) are making their own policies and procedures and then using fear and intimidation to enforce them. They manage by report with very little inquisition as to what is happening in Operations and why circumstances may be the way they are. Uninformed individuals making uninformed decisions simply because they believe being your manager makes them your intellectual superior. Core values and mission statements abound galore but don't don't be foolish enough to actually try and carry out some them. Your role is to do as your immediate supervisor demands without question or hesitation. You do not think nor act without proper authorization.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

1
3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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