Sinking Ship - Regional Director Valet Living Employee Review

1.0
10 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are decent. Lots of opportunities for overtime and extra work if you're a service valet because so many people are quitting.

Cons

General incompetence throughout all levels of management. The company is focused on growing only- quality and customer service disappeared a long time ago. We'll tell apartment companies just about anything they want to hear in order to get a contract. Service valets are treated like dirt and quit often.

Explore other reviews about Valet Living

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

1
3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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