Prepare to be used and abused - District Manager Valet Living Employee Review

1.0
3 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Company card, truck, phone, and laptop provided. Plenty of exercise and potential to “work from home.”

Cons

Truck has an AI GPS that monitors everything and will even flag you for unsafe driving if you scratch your nose. Split shifts aren’t true as you’ll spend most of your morning responding to office complaints about missed trash, so you’ll have to go collect anything missed and report it into the app with photos. Staff isn’t paid well and have low determination to work so you’ll be collecting trash at 1-4 communities a night. No real days off since contract for communities are collection nights either Sunday-Thursday or Sun. Mon. Tues. Thurs. Friday or the occasional community with 6 or 7 night collections. Sales team will be a constant thorn in your side talking to your offices and causing more problems without understanding the logistics or realistic possibilities of completing their promises.

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Valet Living Response
3y
Thank you for taking the time to share your experience working at Valet Living. Your feedback is invaluable in helping us improve our operations and create a better work environment for our associates. We are sorry to hear that you faced some challenges during your time with us, including the sensitivity of our AI GPS system, unclear communication about shift schedules, low pay rates, and a heavy workload. We appreciate you bringing these issues to our attention and would like to assure you that we are taking steps to address them. To start, we ensure that our team members provide more clear and concise communication about shift schedules and days off to our candidates during the interview process. The District Manager position has a variable shift which includes morning, afternoon, and potential evening hours based on the district's needs. Regarding pay rates and motivation, we understand the importance of fair compensation and incentives to motivate our team. We have continuously reviewed our pay structures and worked to implement changes to create a more equitable and motivated workforce. Thank you again for sharing your thoughts with us, and we wish you all the best in your future endeavors.

Explore other reviews about Valet Living

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Create your own schedule, work at your own pace

Cons

Some nights would take longer due to more trash, had to work in any weather

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, good pay, minimal customer service needed

Cons

Unreasonable time budgets, will not cover broken equipment, constantly changing standards and pick up requirements, management is not clear with expectations until you've already failed them and performance reviews are inaccurate, some managers are great but most are not

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