Pros
A great stepping stone if you don't have any prior experience, benefit is reasonable
Cons
Valley is trying to grow to be a bigger bank but still managing with the mind of a small bank. The company spends their money on unnecessary things instead of their employees, ordering office supply and claiming expenses is becoming harder and harder. Pay raise is almost not available even if you ask for it. This year I was told everything is on hold due to covid (so no pay raise or advancing your title), but then they keep promoting people in the upper level. Very disorganized, only have minimum training available, and no place to go when you have questions. You are expected to resolve everything on your own. When you are hired, their HR will try to pay you as little as possible because you are inexperienced, but then they will assigned you more and more duties as you become more knowledgeable (learning on your own) and refused to pay you for it. No internal phone line for customer services and will need to wait like a customer. Always have post closing issues for loans and clients will come back with all kinds of issue because they can't reach customer services. When you report it to the management they simply don't care.