Ok place to work - Customer Service Representative Valley Bank Employee Review

3.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

good benefits that starts first of the month. No one really micromanage you but your calls are reviewed and if meets all the requirements you get a high bonus if you fail your phone calls you’ll get a low

Cons

I was in customer service and the phone lines were extremely busy. Customers were rude. Trying to get to another department for a customer was nearly impossible

Explore other reviews about Valley Bank

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Relaxed Job, really easy to understand, and even better colleagues

Cons

No clear path to promotions

1.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not one thing is good. Do not work here

Cons

Retail is a nightmare. Senior Management is clueless. Lots of older managers being “laid off” due to position being eliminated. But positions not eliminated.

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