Pros
Good starting point for someone looking to get start in the automotive industry but does not have any experience.
Cons
Work output expectations are far greater than pay or what is reasonable at times. Raises are predicated on promotion. No merit raises for anyone under the Service Center Manager. No PTO. No sick leave. Employees are expected to train up to the Assistant Service Center Manager role in a set amount of time or risk being terminated regardless of career aspirations. New technicians are not eligible for a bonus until they are promoted to certified technician which can take up to a few months even though their labor contributes to the bonus pool. HR and upper management is non-responsive and apply company policies unevenly between individual employees. High turnover and potentially high risk of burnout. All around not a very rewarding job.