5y
We appreciate you taking the time to share feedback about your time with us in our Canada office. I’m sorry to hear that your employee experience wasn’t up to the standard we aim to achieve. A big part of a positive experience is ensuring our expectations are realistic and well-aligned with compensation. Pay level is typically informed by reporting and considerations of the specific background, education, skills, and experience of the individual team member; but there are certainly times when we might be missing the mark or additional considerations should be taken into account. For this reason, we encourage our team members to have candid conversations with their direct supervisors on this topic, or any other, at any time. To have a better feel for your specific situation, I’d love an opportunity to connect with you to gather a few more details. A quick chat could help ensure that our present and future team members have a more positive experience with us. At your earliest convenience, please reach out to me directly by phone (905-717-8264) or email (rroos@venterraliving.com). Again, thank you for sharing your thoughts here and, in advance, for taking a few minutes to provide additional insights.