When you call them out, they close your account - Anonymous employee Verbit Employee Review

1.0
21 Oct 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It started off really well..

Cons

After being paid a somewhat large amount after working a lot for a week, I realized that I was not being shown any more jobs and my reviewer status had been downgraded to only editor (when I had not worked in at least a week). After asking them why I did not see any jobs, I was told the jobs were being shown whenever they were available. I then emailed again to say that I had been talking to other reviewers who told me the same thing happened to them: after a big pay, no more jobs available but other reviewers could see that some jobs were indeed available, just not shown to this particular reviewer. Their response to me pointing thid out to them was to close my account for "low quality" (when I hadn't done any new jobs in a while and my grade was still good) and prevent me from contacting them again. They are horrible.

avatar
Verbit Response
5y
We are very sorry to hear this about your experience at Verbit, thank you for the feedback. We value all of our current and former transcribers’ and I am happy to hear that you initially were able to earn well working with us. At Verbit, we strive to provide the highest quality for our customers and have rigorous quality checks that at times can take a few weeks after a job is completed. I understand it is not ideal that it takes so long to get feedback. There is no reason to withhold work from available and qualified transcribers but you are correct that different roles see different jobs. We would love to know how we can improve. Please reach out to us through the support center so we can learn more about what specifically didn’t go right. We wish you the best.

Explore other reviews about Verbit

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Responsive teams willing to answer questions. Flexible. Interesting work, realistic timelines, platform is usually bug free.

Cons

Work availability has been low.

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The flexibility and remote work is great. For the most part, anyone I have interacted with (via email as it is the only way to communicate with anyone) has been very pleasant. I have learned a lot from this position and have been able to grow my transcription skills.

Cons

It has been extremely difficult to get work for the past several months. I have reached out to management about it and have only been told that workloads will increase eventually. We have not received any communication regarding the lack of work, however, the website shows that the company is hiring additional Legal Transcriptionists. It is becoming very disheartening,

1
See reviews by: Helpful|Rating|Date|All