Rewarding job with great perks, but tricky sick leave handling - Customer Sales and Service Consultant Verizon Employee Review

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved this job! Of course, it had its ups and downs, but the job itself was rewarding. The pay was low for someone going thru a career change, but because it was a union position, you would get a quarterly pay bump as per the union agreement. Within 3 years of being with the company, I had more than doubled my salary. It provided me the opportunity to purchase a car after 4 years of not having one. I loved the product being sold and the perks of the job were cool too. We sold residential Internet and TV service so premium channels (HBO, Showtime, etc.) would provide swag for us. there was a lot of inclusion and ownership in the company. Quality of life was great! I got to spend more time with my kids and do things I enjoyed. The company takes care of their employees. They gave each employee a payment from the profits made by the company. When alot of big companies hoard the profits for the CEOs and upper management.

Cons

Don't get sick. If you're out for a lengthy period of time, there is a mountain of paperwork to fill out. And if you miss anything on the paperwork, you will be denied and be reprimanded for absence, but you won' t find out the paperwork was incorrect until after the fact.

Explore other reviews about Verizon

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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