great - Customer Service Verizon Employee Review

5.0
16 Feb 2012
Recommend
CEO approval
Business outlook

Pros

great place to work would tell anyone this is a great place to work

Cons

supervisor need help sometimes hard on you but mean no harm can improve on personal side

Explore other reviews about Verizon

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Pays well and provides outstanding benefits

Cons

Downsizing across the board has lead to out sourcing

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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