Beyond Stressful - Tech Expert Verizon Employee Review

3.0
2 May 2017
Recommend
CEO approval
Business outlook

Pros

Good benefits including tuition assistance, 401K, pd Holidays Top notch Training & Development team

Cons

The environment is toxic. They say they're all about team culture but really all they care about are strategic ways to eliminate hard working employees. After 9yrs I quit. Be prepared to increase your stress level by 1000%. Its not worth the pay. Most employees are on anti depressants or some type of FML mental health leave because the pressure from management and customers prevent any reprieve. You'll take abuse daily from customers who will use u as a punching bag and you must find a way to turn their world around or get a negative customer satisfaction survey. Reviews and raises are not about your ability to use the system and provide correct info but instead on how you make the customer feel. So u can do EVERYTHING right and still not perform. You rank is stacked company wide which means you can pass all expected goals quarterly and still be considered poor performance at the end of the year.

Explore other reviews about Verizon

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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