Tech Support Coordinator in Call Center - Anonymous employee Verizon Employee Review

1.0
16 Dec 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They offer very good benefits. They also have 401k match up to 6%. They give you $8000 per year for tuition assistance.

Cons

There's no personal life. The rules and goals set contradict each other. They set rules that make the job harder than it should be and to make you be a robot instead of using common sense. The job is very stressful.

Explore other reviews about Verizon

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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