Pros
Great benefits, good training opportunities, and great profit sharing. Management seemed to try to keep a good corporate culture and have employees enjoy working for the company. Generally a belief that a happy employee makes for a happy customer.
Cons
Corporate politics, seems managers always had to be implementing some type of change or improvement all the time to appear effective to their leadership. In the many years I spent here I saw the same failed projects or programs recycled every two years. Alot of times management would present the face of listening to employees, but would disregard suggestions. This is a company that sticks to its yearly game plan regardless of the good or bad outcomes. Lack of promotion opportunities outside of the sales organizations. Unless you are in a HQ market not alot of opportunity to move up the ranks unless you are in sales.